Sr. Client Manager

Position Overview

We are currently looking for a hard-driving, fast-acting, circus-wrangling, deep-thinking Senior Client Manager. If you have experience leading clients and inspiring teams at integrated agencies, and if the following sums up what you can bring to the table, we need to talk.


Job Code2016-0107

Classification0

Reports ToGROUP CLIENT DIRECTOR

LocationSan Diego

Our Company is committed to attracting and retaining the best qualified individuals and promotes equal employment opportunity to all applicants and employees regardless of race, color, national origin, ancestry, religion, gender, age, medical condition, sexual orientation, marital status, pregnancy, physical or mental disability, genetic factors, military/veteran status or any other characteristic protected by federal, state, or local law.

Essential Functions
  • Manage day-to-day client projects and build strong client relationships
  • Manage creative development and production communications with senior Client Partnership members
  • Prepare comprehensive scope of work documents for clients, partnering with Client Partnership Supervisor and/or Client Partnership Director to finalize documentation
  • Review creative layouts, revisions and copy and collaborate with team on revisions
  • Communicate with clients to manage expectations, get feedback, and facilitate implementation of revisions with the creative and production teams
  • Manage project budgets and provide monthly analysis of internal and external cost projections
  • Mentor junior team members and interns
  • Prepare project budgets and job estimates, partnering with cross-functional partners on internal approvals as well as Client Partnership Supervisor and/or Client Partnership Director on client presentation and approval
  • Work with planning and/or consumer behavior teams to generate creative briefs
  • Lead client meetings, including writing agendas and overseeing the preparation of meeting materials
  • Take notes like no one has ever taken notes before to generate conference reports highlighting action items and next steps
  • Ensure quality control on all documents and concepts that go to the client (proofreading, formatting and fact checking)
  • Provide ongoing project status checks; adjust schedules and tasks as necessary to ensure on-time delivery
  • Work with media, traffic, and production departments to manage execution of projects and on-time delivery to publications
  • Work closely with Project Managers to ensure jobs are being completed on time and at budget
Qualifications & Education
  • BA or BS in Advertising, Communications or closely related field
  • At least 4-5 years experience managing client relations and creative production in a marketing or advertising agency required
  • Ability to manage various projects and clients on different timelines
  • Thorough understanding of advertising agency process and procedures
  • Experience or interest in public affairs/policy preferred
  • Self-starter who likes to be busy and demonstrates curiosity
  • Ability to thrive in a fast-paced, growing agency environment
  • Working knowledge of MS Word, Excel, PowerPoint and Keynote
  • Project management software knowledge is a plus, specifically Workamajig

Apply Now

Job Code2016-0107
Job TitleSr. Client Manager
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